Hoff - (Hoff Big Ben (66709))
The delivery period for the products is +/- 4 working days. International deliveries can be 4 to 7 working days, depending on the courier in the country where the package is sent to.
Shipping in Belgium is free above a purchase of 80€!
For a shipment abroad you pay a fee depending on your location: See shipping rates stated on our check-out page.
If you want to Exchange or return an item, then this may within 14 days of receipt.
How are you going to work?
You send email to firstname.lastname@example.org to announce your return. this email contain: order number article number your bank details (IBAN-BIC) You send the package back by post. As soon as we have received the package properly, we will deposit the actual amount paid within 7 working days (ex. shipment costs).
Return address: Monar & Clothes Everdijstraat 35 2000 Antwerp B
For our return/Exchange service come only articles eligible: which have been returned within 14 days of receipt; which have a label attached. If applicable in original undamaged packaging; any unworn/unwashed; shoes without wear traces and in original box that are not considered shipping box should be used; without adhesive tape, stickers and unwritten; from which the packet is postage prepaid. Clothing and shoes may be appropriate, but not worn outdoors, of course. Keep our articles please not in smoke-filled rooms, in the kitchen or in the vicinity of pets.
What are the different payment options?
Mastercard, visa, Ideal, Bancontact/Mister card, Kbc, Sofort Banking, Belfius, Ing home pay, Giro Pay, Maestro, Carte bleue and Paypal.
Are there any additional charges to my order?
Shipping costs may be charged. This depends where you package has to be sent to. If you order more than 80€ for shipment to Belgium, Luxemburg and The Netherlands, no shipping will be charged.
When can I expect my order to arrive?
Please check your confirmation mail. You will find all information about your chosen shipping partner.
Allow 4-7 working days for delivery.
Can I return an item?
Yes, you can always return an item up to 14 days after delivery
More info about our return policy can be found here.
Can I change or cancel my order?
Yes, orders can be changed or cancelled if the order has not left our warehouse yet.